Behind every billionaire there is a story!

Regaining the “soul of the past”

At Starbucks stores across the country on Tuesday night, it was time for the corporate version of re-education camp.

In its campaign to revive the intimate, friendly feel of a neighborhood coffee shop, Starbucks orchestrated the closing of 7,100 of its American stores at precisely 5:30 p.m. for a three-hour retraining session for employees. The group, many of them earnest young employees who seemed dedicated to learning their lessons, watched a videotaped message from Mr. Schultz. The head and shoulders of the barista in chief filled the screen

read the rest published by NY Times here:

http://www.nytimes.com/2008/02/27/business/27sbux.html?em&ex=1204261200&en=909641f3908cf4dc&ei=5087%0A